Here at the Leitrim Design House, we insist on the highest quality in all our products. It is important to be aware however that as our products are individually handmade, there may be slight variations from the online photos. Please note that each product is unique, particularly within our range of ceramics and wood
If you are not satisfied with your online purchase for any reason, please let us know and we will try to take care of you. You have the right to cancel an online purchase within 14 days and are eligible for a full refund, an exchange or an in-store credit to the value of the original order. You must return the item within 14 days of informing us of your decision. You may have to pay for the cost of returning it. But, if the item is faulty, then you do not have to pay for the cost of returning it.
In order to qualify for a refund, the goods must be returned undamaged to: The Leitrim Design House, The Dock, Carrick-on-Shannon Co. Leitrim IRELAND, in their original box with the receipt and the reason for returning.
Please contact firstname.lastname@example.org before returning any item where full instructions will be provided regarding the return. In the unlikely event that an item is defective please contact us as soon as possible and no later than 7 days from receipt of goods.
Return postage costs are the responsibility of the buyer and on return of the goods we will refund the amount paid less the initial postage charge.
Refunds will be made via the Paypal service and directly to the customer account used to create the original purchase.